Unsere FAQ-Seite beantwortet die häufigsten Fragen zu Produkten, Bestellungen und unserem Online-Shop. Hier findest du Informationen zur Bestellung, akzeptierten Zahlungsarten, Lieferzeiten, Rückgaben und Details zu unseren Produkten.

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What is the status of my order?

You can check the current status of your order at any time in the customer account see. After shipping you will receive a tracking number with which you can track the package.

What payment options are offered?

We offer the following payment options:

  • PayPal
  • Amazon Payments
  • Apple Pay
  • Klarna
  • Instant bank transfer
  • VISA
  • Maestro
  • Shopify Pay

You can find more information about this on our payment page.

Are international shipping options offered?

We deliver to Germany, Austria and Switzerland as standard.

If your destination country is not listed, please contact our support. We will find a solution.

How much are the shipping costs?

We charge a shipping fee of 4.99 EUR. From a purchase value of 150,00 EUR shipping is free of charge.

What happens if the products arrive damaged?

We are committed to delivering high quality products. If your order arrives damaged, please contact us immediately so that we can find a solution.

What contact options are available?

We are over ours contact form, per E-mail and Whatsapp support available.